Is there anything I need to take note of when I visit the gym?

If it is your first time visiting our gym, please create an account before your visit. You can register for an account here.

Are there any gym rules?

Yes. Please take a moment to read through our gym rules here.

Where is your second outlet located?

fit · bloc 2.0 is located at Depot Heights Shopping Centre. Locate us here.

Can my entry passes be used across both outlets?

Yes. Entry passes can be used for both fit · bloc (Kent Ridge) and fit · bloc (Depot Heights). Do note that one entry pass will be valid for one entry per location.

How long can I use the gym facilities for?

There is no limit to the duration of your visit here. A gym entry will grant you full-day access to all our facilities.

Can I walk-in?

Yes! Walk-ins are allowed.

I’m having trouble logging into the app.

Please drop us a message via our Business Whatsapp and we will be happy to assist you.

Do you accept first-timers?

Yes, all first-timers will also have to register for an account here.

Can I rent equipment?

Yes, shoe rental is available and socks are required to be worn as usual. Harnesses are available for rental as well.

Do I need liquid chalk?

Liquid chalk is only required if you are intending to climb our endurance wall in the studio. As yoga classes take place in the studio, we would need all chalk bags to be placed outside the studio to keep the studio clean and chalk-free. Liquid chalk is available for sale over our counter.

Apart from the studio, other climbing areas like the Box and Cave would not require use of liquid chalk. You are free to use regular powdered chalk contained in a chalk ball.

Can I bring my child?

Only children aged 5 and above are allowed in the gym. Each child will need to be supervised by an accompanying adult, and 1 adult can only supervise 1 child. All gym patrons, regardless of age, are required to pay for their entry.

What is included under the unlimited pass subscription?

Our unlimited pass subscription entitles you to unlimited access to all our facilities across both fit · bloc outlets —  rock climbing walls, weights gym, swimming pool, studio, and sauna included.

Find out more here!

How do I purchase the unlimited pass?

There is no longer a waitlist – you may sign up directly for the membership at fitbloc.com/product/unlimited-monthly-facilities-pass/.

When will I be charged for my unlimited pass subscription?

The billing cycle for all unlimited pass holders begins on the first day of each month.

Is there a minimum subscription period?

No, there is no minimum subscription period to be a Unlimited Season Pass member.

Are there any cancellation fees?

There is no cancellation fee. However, you are charged on the 1st of each month for a new billing cycle. We strongly advise to cancel before the start of the next billing cycle if you wish to end your subscription. No refunds will be given if you cancel in the middle of your billing cycle.

How do I freeze/unfreeze my pass?

Head over to ‘My Account’, click on ‘Subscriptions’ and ‘Upgrade/Downgrade’.

Click here for detailed step-by-step instructions.

If you face any issues, kindly drop us a message via our Business Whatsapp and our counter crew will assist you from there.

How long can I freeze my pass for?

There is no limit to the amount of time you wish to freeze your pass for. However, do note that freezing is chargeable at $15/month.

Do I have to book a slot for class?

Yes, you will still need to make a booking for climbing classes. Bookings can be made via the fit · bloc app. You can download the app here: iOS | Andriod

Do I have to purchase an additional gym entry if I want to continue climbing after the class?

No, you would only be required to book your class slot. Feel free to use the other facilities before/after the class. You would not be required to purchase an additional gym entry.

*Updated as of 28 March 2022

Do I have to make a booking to use the pool?

Booking is not required to use the pool, but you must check in at our front counter on level 3 before using the pool.

Head to level 3 & let our counter crew know that you would like to use the pool. Make the payment of $10 over the counter or you can purchase the pool pass on the fit · bloc app beforehand. You’re free to use the pool after!

Do I need to pay extra to use both the gym and the pool?

No — your swim entry is already included in your gym entry pass. Simply let the counter staff know before you head down to the pool for your swim.

I should have passes remaining but they don’t seem to be reflected on my app. What should I do?

Please drop us a message via our Business Whatsapp and we will be happy to assist you.

How do I share multipasses with my friends?

Please drop us a message via our Business Whatsapp with your friend’s name and contact number. We will link up your accounts for pass sharing. After the linking is successful, your friend can check-in at our counter as usual.

There is no limit to the number of people you can link to your account.

I just bought a new set of 10 entry passes but my friends (who I’ve allowed to use my multipasses), are still getting prompted to make a purchase.

Please get your friend to drop us a message via our Business Whatsapp and we will be happy to assist.

I can’t purchase any entries on the website.

Entries and multipasses are available for purchase via our fit bloc app. You can download the app here: iOS | Andriod

You can also purchase our passes over the counter when you arrive.

I am part of my school’s climbing club. Will I be able to use the school’s passes?

Yes, do make sure to let our counter crew know that you are using your school’s passes upon arrival.