fit · bloc is Singapore’s largest hybrid indoor fitness and rock climbing facility, centered around fulfilling all your fitness and lifestyle needs. We aim to enrich our #fitblocfam with an all-encompassing experience – building bonds, encouraging growth, and inspiring strength.

As a company, we function as a small, tight-knit team that is passionate about what we do and committed to the people we serve. We’re constantly innovating, anticipating new changes, and growing together as a team. At the same time, we’re always on the lookout for motivated individuals who are service-oriented, eager to learn, and have the desire to thrive in a dynamic, fast-paced environment.

fit · bloc is the brainchild of a wider enterprise that houses a multitude of other fitness chains and concepts. Join us to experience endless learning and exciting development opportunities, both within fit · bloc, and across other concepts within the group.

If you have a passion for fitness, people, and growth – we’d love to hear from you!

fit · crew

About the Role

Friendly, fun-loving, personable — these are traits that we value in each and every one of our crew members. As the first line of contact with our clients, we expect a high level of professionalism and customer service in providing a seamless, enjoyable experience for our #fitblocfam.

Day-to-day responsibilities include:

• Welcoming and engaging our guests during the check-in process
• Providing support to our members regarding membership queries, bookings, and retail purchases
• Maintaining the cleanliness of our gym facilities

Interested to join our fitcrew? Fill in the form below and we will get in touch with you soon!

*Only shortlisted candidates will be contacted.

Operations Executive

About the Role

At fit · bloc, creating an all-encompassing experience for our members goes beyond the climbing walls. It takes well-maintained facilities, efficient operations, and a team that takes pride in delivering the best possible experience.

We’re looking for a full-time proactive and organised Operations Executive to support the day-to-day running of our gym, ensure our facilities are well-maintained, and identify opportunities to improve operational efficiency and member satisfaction.

If you enjoy solving problems, taking ownership, and making things work better, this could be the role for you!

Your Key Responsibilities

Customer Service & Member Experience

• Welcome and engage members and guests during the check-in process and assist members with enquiries
• Address customer feedback and operational concerns promptly and professionally, escalating issues when necessary.
• Work closely with the team to ensure smooth daily operations and a positive experience for all members.

Operations & Facility Management

• Oversee the use, care, maintenance, and record-keeping of gym facilities, equipment, and operational assets.
• Identify areas for improvement in existing operational processes, facilities, and technologies to enhance efficiency and the overall member experience.
• Develop, implement, and maintain standard operating procedures (SOPs) for facility maintenance, cleanliness, and daily operations.
• Coordinate routine maintenance, repairs, and servicing to ensure facilities and equipment remain safe and in good working condition.
• Oversee gym cleanliness and upkeep, ensuring that all areas meet the required standards.
• Monitor facility conditions and identify opportunities to improve the overall gym environment
• Support the development and implementation of operational procedures to ensure consistency across daily operations.

Working Hours

This is a shift-based position, with working hours allocated according to the operational needs of the business. Shifts may include opening and closing duties, as well as weekends and public holidays, according to the roster.

We’re Looking for Someone Who

• Is organised, meticulous, and attentive to detail.
• Can manage competing priorities and work independently in a fast-paced environment.
• Takes initiative in identifying problems and finding practical solutions.
• Has a strong sense of responsibility and ownership over their work.
• Communicates effectively and works well with different teams and stakeholders.
• Is sociable and comfortable interacting with members and groups of customers.
• Is willing to learn and take on new responsibilities as the role develops.

On-the-job training will be provided.

Please submit your application at the form below.
Only shortlisted candidates will be contacted.